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OneService-Serving Your Estate

Publisher: Ministry of National Development (Singapore)
Price: Free

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App Description

The OneService App is a convenient platform that allows you to make improvements to your neighbourhood, access information, receive alerts, and engage one another- anytime, anywhere.

- Improve your neighbourhood by submitting feedback
Fix issues like cleanliness, pests and maintenance of greenery and infrastructure by using this App. We will help to direct your feedback to the relevant Town Council or authorities such as HDB, NEA, LTA and NParks. There is no need for you to indicate which agency is responsible!

- Be informed of happenings in your neighbourhood
Receive dengue and air quality alerts. Be informed of renovation works and lift faults in your block.

- Make a difference in your neighbourhood
Refer persons in need to social service agencies via the Help Neighbour feature. Participate in surveys via ‘What Say You?’ to provide your views on your living environment.

- Enjoy facilities in your neighbourhood
Book facilities such as void decks and multi-purpose halls for weddings and funerals.
Find parking in nearby carparks, pay for parking at coupon-based car parks.

Download the OneService App and sign up for an account, or login with your Singpass, Facebook, Google or Apple account to start improving your neighbourhood today!

Report municipal issues in your neighbourhood such as:
- Facilities maintenance in HDB estates
- Illegal parking
- Cleanliness
- Roads & Footpaths
- Animals & Birds
- Pests
- And more!!

Other OneService App features include:
- Receive notifications on happenings in the neighbourhood, including HDB renovation and lift faults
- Receive weather, air quality and dengue updates
- Refer persons in need to social safety agencies
- Book facilities
- Participate in surveys to improve your neighbourhood
- Find parking in nearby carparks
- Pay for parking at coupon-based carparks

This application is a Smart Nation Initiative developed by the Municipal Services Office. Municipal Services Office partners 17 Town Councils and 10 government agencies:
- Building and Construction Authority (BCA)
- Housing and Development Board (HDB)
- Land Transport Authority (LTA)
- National Environment Agency (NEA)
- National Parks (NParks)
- People’s Association (PA)
- PUB, the National Water Agency
- Singapore Land Authority (SLA)
- Singapore Police Force (SPF)
- Urban Redevelopment Authority (URA)

For feedback on the One Service App, you can submit it as a case via the app.
If you are unable to access the OneService App, please email
By downloading, you agree to the Terms of Use and Privacy Policy of the OneService App.
URL for Terms of Use:
URL for Privacy Policy:

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App Reviews and Ratings

Find out what users think of OneService-Serving Your Estate by reading the reviews and checking the rating.


0 ratings

Forever connectivity issue when my network is perfect fine.

May 11, 2022

Worst apps ever.. is it meant to captured data n location of the user or allowing user to report illegal parking. Make a report.. 6 hours later, status still working on it.. By then, the culprit would have travelled all the way to KL already...

May 10, 2022

My house downstairs is full of roaches, write to them regarding that a year ago but nothing has been done lol.

May 12, 2022

It is the WORST app. Noone ever responds to tickets raised on the app. Might as well be talking to the air or talking to oneself in a psych ward for all the good this does. Don't waste your time or space on your phone downloading this app.

May 14, 2022

Unable to log in with error message "Unable to connect to server" this is for log in via Facebook, Google and user name. Please fix so I can report

May 12, 2022

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